We are in the middle of a big warehouse move at the moment, and as of this, our phone lines are not operational as they haven not been connected yet.
It is business as usual for all orders and email support, please use the contact form on the contact page for any urgent messages. Sorry for any inconveniences caused.
Below you'll find a range of reviews from some of our recent customers. This is only a small snippet of the positive feedback we receive from our lovely customers. For more testimonials we suggest you check the product reviews located on each product page or Google or WOMO reviews.
"Your service is great, your postage is quick and your prices are even better. Thankyou Petology for being such an awesome pet store. My Poodle Billy loves you guys".
- Billy & Thomas - Williamstown, VIC
"Hey guys, just a quick note to say your service rocks. Ordered on Friday from Mount Eliza in Victoria and the treats were delivered to me the following Monday".
- Sandra - Mount Eliza, VIC
"What an awesome website. I've been browsing your store from my iPad whilst sitting in the sun playing with my Golden Bentley. What a wonderful service you provide and I can't wait for my order to arrive of Hills Prescription I/D dog food...".
- Stephanie - Brighton East, VIC
"Hi there, regarding my latest order im happy to report that everythign was perfect. I only stated using Petology last year and on each order everything arrived great. Only issue is I never know what I want to buy next!!!"
- Nicki - Bondi Beach - NSW
"Just wanted to say thanks for your speedy service. As a first time user of Petology i was impressed with the ease in ordering and the speed of delivery was awesome. I had an issue with my order but Petology sorted it out within 10 mins and even offered a few extra goodies for the issue!".
- Letisha - Cragieburn - VIC
"Hey, my names Michael reporting from Perth. Just received my first order from Petology and might I just say, the postage was very quick even though you're in Victoria and im in Western Australia. Very pleased, thankyou".
- Michael - Mandurah - WA
"Why are your prices so cheap? I'm never buying from a pet store again. You are saving me so much money, thanks for that! My cat Trixy loves her new KONG toy so I might have to buy a few more haha".
- Eliza - Frankston - VIC
"My experiences with Petology have been very good. I've used Petology three times over the past few months and each time the service has been very good. Such a pleasure to deal with petology, good products and even better prices. Regards Zeena".
- Zeena - Mooloolaba - QLD
"Free postage on most of my orders makes coming to Petology a no brainer. Usually I buy the big bags of dog food and have to pay an extra delivery fee but not at Petology.com.au. As always, thanks guys!".
- Georgia - Oxley - ACT
"I don't have a question. Just wanted to leave a review here as i am very pleased with the customer service I have had with your company. I love being able to track my order from dispatch to delivery and the service is very quick to my house even though im in a rural town. Cheers".
- Ian & Spot - Peak View - NSW
"My order was packed very well in black plastic and all the bottles of Digesticare had bubble wrap for added protection. This is better protection than I get from the other store I buy from. THANKS".
- Sue - Glenorchy - TAS
"Great service, great products, great service. I received my dog food very quickly (lucky as my dog was getting hungry)".
- Alexander - Wagga Wagga - NSW
"Apparently Petology don't usually ship out of Australia. However when i asked them if they could ship a few Fuzzyard products out to me in Georgia USA they said no worries and gave me a shipping estimation. I just received the products today. My experience with Petology was very good and I wish more American businesses had service like this!".
- Clair - Georgia - USA
"So happy with the product and the speedy service from Petology".
- Jasmin - Dubbo - NSW
"Had the best experience using Petology. Great customer service and my T&S dog bed arrived in three days".
- Chen - Hawthorn - VIC
"Took a few days for the product to ship but once it was shipped it arrived in 4 days. Happy with my product and Lulu loves her new bowl".
- Melina - Potts Point - NSW
"Purchased a pooper scooper from Petology. Originally I wasn't sure if it would arrive intime (before we went away) however it arrived within 2 days and was well wrapped".
- Victor - Sale - VIC
If you wish to share your experience with Petology. Feel free to message us with it and we will add it to the testimonial page on a monthly basis.