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Why Buy From Petology?

There are many online pet stores out there however few stack up to Petology. Below are some reasons why you might want to place your order at Petology.

  1. Our reputation with customers. Have a read of the reviews on Google and check out the product reviews on our product pages and you'll see why our customers love us.
  2. The size of our warehouse and our great range of quality pet products.
  3. We donate to important animal shelters and charities to help make a difference.
  4. Our Melbourne based support center is ready to take your calls from 9am till 5pm - Monday to Friday.
  5. We are 100% Australian owned and operated by two friends.
  6. Our orders are mostly dispatched within 48 hours and are fully trackable on their journey to you.
  7. Our prices are fantastic - all day everyday. 
  8. Our payment methods are all 100% safe and secure.
  9. Your information is protected 24/7 via a quality security certificate. 
  10. We cater for a huge range of pets. 

You're welcome to pick any of the reasons above to order from Petology, it's up to you. Either way Petology would love to take your order and impress with our great service.

Our Reputation:

When it comes to finding the right online pet store, we believe word of mouth and customer reviews are the best way to vouch for our service. We suggest you have a look at our Google Reviews, Facebook Reviews and all of our product reviews. We're sure you'll be impressed with Petology.

Our Donations:

We love helping out the community but we love animals more! This is why we regularly donate food, toys, bedding and health supplies to local animal shelters and other pet charities. 

  • 2014 - RSPCA Victoria - donated dog and cat food.
  • 2015 - Pet Rescue - donated food and treats.
  • 2015 - Doggie Rescue - donated food and dog wormers.
  • 2015 - Animal Adoption Agency - donated dog and cat food, bedding and dog toys.
  • 2016 - Furry Friends Forever Rescue - donated food, worming treatment and toys.

Our Support:

We're there for you 9am till 5pm Monday to Friday to aid you in all your order, product or animal questions. You can reach us via phone, email or on live chat. We think that's pretty cool!

Our Pet Products:

All of our products are sourced locally from reputable manufacturers and distributors. Here at Petology we guarantee that all products sold are 100% Genuine and are not inferior imports from overseas. We suggest you're careful of imported products, as many products contain harmful chemicals that may affect your best friend in a negative way! Moreover, locally sourced products promote Aussie jobs and imported products may not. 

Catering For All Animals:

For dogs and puppies we supply a huge range of premium wet & dry food, prescription food, health supplements, wormers, flea & tick medication, toys, treats, collars, leads, harnesses and much more. 

Perhaps you're a cat person? You'll love our soft cat bedding, toys, treats, cat litter and litter accessories.  For all the other guys. You'll find everything you need for your horse, reptile, bird, fish, rabbit or other small pet. Looking for a specific product that we don't stock? Simply message us and we will see if we can order it in for you.

Australian Owned:

Petology is owned by two friends. They have been working together since 2012 and have owned businesses in electronics, phone supplies and lastly pet supplies.

Many Australians prefer to buy Australian and Petology is an Australian company (lots of Aussie in that sentence). We are 100% Australian owned and operated. We employ a cool team of 5 Australians and we hope to grow that number over the coming months. 

We hope you choose to support local and shop at Petology!

Weekly Giveaways:

At Petology we love to run weekly giveaways for all of our loyal followers on our social media accounts. If you're interested in entering our weekly pet product giveaways or checking out some of the past ones all you have to do is like us on Facebook. This will allow you to keep up to date with all the latest animal fun! Our giveaways are mostly run every week and you only have to follow or like us to enter.

Mobile Friendly:

We're friendly at Petology! We've just launched our new website which is designed to run perfectly on your mobile phone or tablet. This makes it much easier for you to keep updated, compare prices and shop online for pet supplies on the go.